What is our process?
We pride ourselves on having created an easy process and keeping it streamlined. You simply prepare a script according to our published guidelines, place your order using our online order form, and then 3-4 business days later, you will receive a link to download your completed audio!
How long does it take to get my recording?
Our standard turn time is 3-4 business days from the point that the invoice is paid. If you require a faster turnaround, we do offer rush service for a surcharge of $5 per page.
How do I pay for narration?
Once your order has been received and the talent confirmed, you will receive a confirmation from our order processing system that contains a link to your electronic invoice, which is paid online via either credit card or paypal. Remember, we are a prepaid service and work does not get scheduled until the invoice is paid.
Can I cut a check off the invoice?
We do understand that many company’s purchasing departments do not like pre-paid services. As such, if a company cannot pay online, we do accept a company check as payment. Processing of the job does not, however, begin until the check has been received by our company.
Will you accept a purchase order?
A few companies have needed to create a purchase order for our organization to assist them with their purchasing of voice narration. To accomplish this, the companies create a purchase order which we invoice off of and then receive payment from. The company then has an account open with us and “credits” for a certain number of pages. This helps to keep a prepaid arrangement on our end and respect for the company’s purchasing flow on their end.